The LiftMaster MyQ® Smart Garage Hub (821LM, 821LMB, 821LMC-S, and MyQ-G0301) requires an internet connection to function properly. The hub can be connected to a Wi-Fi network using one of the three following methods.

For more information about troubleshooting, see LiftMaster MyQ Smart Hub - Troubleshooting Guide. 

Connect using an Internet-connected device 

1. Determine the Wi-Fi’s network name and its associated security key/password. If the customer does not know their Wi-Fi information, the information may be printed on the router.
2. Plug in the hub into an outlet. The blue LED blinks to indicate that Wi-Fi is not set up.
3. Verify the Internet-connected device’s (e.g. smartphone, laptop, etc.) Wi-Fi settings are on.
4. On the Internet-connected device, locate the list of available Wi-Fi networks and select the MyQ-nnn network. The nnn in the Wi-Fi name is the last three digits of the hub’s serial number.
   • Android typically shows internet not available after selecting the MyQ-nnn network. This is expected, and if it gives the option to Ignore or Cancel, click Ignore. 
   • Once the phone is connected to the MyQ-nnn network, the blue light on the hub goes from blinking blue to a solid blue LED.
5. Once the device is connected to the MyQ-nnn network, open a web browser on the device (e.g. Edge, Safari, Google Chrome, etc.) and enter setup.myqdevice.com into the address bar.
   • Alternatively, you can enter setup.myqhome.com or 192.168.0.1 in the URL bar to navigate to the same web page.  
   • This address navigates to a MyQ® Wi-Fi Setup page. If it does not navigate to the MyQ® Wi-Fi Setup page, try using a different web browser on the device.
     
     Note: Always type in the full URL address, do not let it auto complete, and do not type www or Https before the web address.
      
6. Follow the steps on the MyQ® Wi-Fi Setup page to complete the setup. The user's Wi-Fi name and password for their network are required during setup. 
   
   Important: When prompted, do not install the MyQ® Garage app.
    
7. The LED light on the hub goes solid green once it establishes a Wi-Fi connection. Once the LED is solid green, close the web browser.
   • If the LED does not turn solid green, verify the Wi-Fi information is correct, and try again or try a different connection method.
   • For more information about what the LED lights mean, see LED indicators.

Additional considerations 

The following are some additional tips when enrolling the Wi-Fi Hub using an internet connected device: 

1. For Android devices, use the default browser for the phone, if available. If Chrome is used, launch a new browser and do not use an already open web page. 
2. Android devices have Smart Network Switch, and Apple devices have Wi-Fi Assist switch. These features take the device off a Wi-Fi network that the phone deems poor, and connect the device to their cellular data, which removes the device from the MyQ-nnn network. Verify that Smart Network or Wi-Fi Assist switch are disabled.
3. If the phone keeps connecting to the home or another Wi-Fi network, select to Forget the Wi-Fi network so it stays connected to the MyQ-nnn network.
   
   Important: Verify the SSID and password is known for the selected network to forget. 

For information about compatible routers, refer to LiftMaster's Recommended router settings for the myQ Wi-Fi products Knowledge Base article.

Connect using WPS with the router 

Note: Not every router supports WPS or has WPS enabled by default

1. Plug in the hub into an outlet. The blue LED blinks to indicate that Wi-Fi is not set up.
2. Press and release the hub’s  button. The blue LED changes to a solid blue to indicate the hub is in WPS mode.
3. Within one minute of pressing the hub's WPS button, press and release the WPS button on the router. Usually, a light starts flashing on the router to indicate the router is in WPS mode. If no light flashes, try holding the WPS button on the router for two to five seconds. 
4. Within a few minutes, the hub should connect to the network. The LED light on the hub goes solid green once it establishes a Wi-Fi connection. 
   • If the LED does not turn solid green, power cycle the hub, and try the WPS method again or try a different connection method.
   • For more information about what the LED lights mean, see LED indicators.

Connect using Bluetooth with an iPhone or iPad 

Important: This method is only available on an iPhone or iPad.

1. Plug in the hub into an outlet. The blue LED blinks to indicate that Wi-Fi is not set up.
2. Connect the Apple mobile device to the user's Wi-Fi network: 
   1. Tap to open the device's Settings application.
   2. Tap Wi-Fi. 
   3. Verify the Apple device is connected to the user's Wi-Fi network. 
3. Connect the Apple mobile device to the hub using Bluetooth:
   1. Tap to open the device's Settings application.
   2. Tap Bluetooth.
   3. Tap the Bluetooth toggle switch to enable Bluetooth (if it was not previously on). 
   4. In My Devices, find the Bluetooth MyQ-nnn device and tap to select MyQ-nnn device to pair the Wi-Fi information. The nnn in the Bluetooth name is the last three digits of the hub’s serial number.
      • If the iPhone or iPad believes the hub is not connected to the internet, try forgetting the device before pairing. To do this, tap the blue information icon to the right of the device, then tap Forget This Device. The MyQ-nnn device reappears for pairing in few seconds.
   5. When prompted, tap to allow the device to share the Wi-Fi network settings with the hub. It may take a minute to connect. The LED light on the hub goes solid green once it establishes a Wi-Fi connection. 
      
      Important: Do not choose to install the LiftMaster iPhone application. 
       
      • If the LED does not turn solid green, power cycle the hub, and try the WPS method again or try a different connection method.
      • For more information about what the LED lights mean, see LED indicators.

LED indicators

LED color and state	MyQ Smart Garage Hub status
	Wi-Fi needs to be set up
	No router communication
	Wi-Fi setup active
	Communicating with router
	Programming mode
	Wi-Fi connected