LiftMaster & Chamberlain Wi-Fi Garage Door Opener Installation Guide

Required Items for Installation

LiftMaster or Chamberlain Wi-Fi Enabled Garage Door Opener (motor)
Smartphone, tablet, or laptop
Wi-Fi network name and password
2.4 GHz Wi-Fi signal available in the garage

Caution: The Chamberlain LW5000EV, despite showing MyQ and Wi-Fi on its label, still requires a MyQ Internet Gateway or MyQ Smart Garage Hub for remote control.

For more information on compatibility, see Garage Door Compatibility.

Test the Wi-Fi Signal Strength

Verify the mobile device is connected to the customer’s Wi-Fi network.
Hold the device where the garage opener will be installed and check Wi-Fi strength.

Mount the Wi-Fi Garage Door Opener

Follow the mounting instructions provided with the garage door opener packaging.

Connect to the Wi-Fi Network

Put the opener into Wi-Fi Setup Mode by pressing the yellow Learn button 2–3 times until the blue LED flashes.
On a mobile device, connect to the Wi-Fi network with the MyQ- prefix.
Open a browser and go to setup.myqdevice.com to complete setup.

Note: Do not register the device using the MyQ app. Registration will be completed through Alarm.com.

Register the Wi-Fi Garage Door Opener

Ensure the service package includes Garage Door & Gate Control and LiftMaster Integration.
Log into the Alarm.com Customer Website.
Go to Settings → Manage Devices → Add Device → Garage Door.
Select the desired LiftMaster device and follow on-screen instructions.

Troubleshooting

If already registered with MyQ, remove the device before adding it to Alarm.com.
If Wi-Fi setup fails, run a full open/close cycle and retry.
Erase Wi-Fi settings by holding the black adjustment button until 3 beeps are heard (≈6 seconds).
Move router closer or use a Wi-Fi range extender if signal is weak.
Some LED bulbs may cause interference—see LiftMaster’s approved bulb list.

Additional Resources

Visit our Home Security Systems page for full integration solutions or Contact True Protection Support for assistance.