Compatibility 

On panel firmware version below 3.2, the 2GIG GC3 supports one partition. 

On panel firmware version 3.2+, the 2GIG GC3 supports up to four partitions. Partitions are also referred to as Smart Areas on the 2GIG GC3. 

Note: To upgrade to 3.2.0, the panel firmware version must be 3.1.3+. For more information about updating the panel firmware, see Can 2GIG GC3 firmware be upgraded locally? or Remotely upgrade panel firmware.

Enable Smart Area partitions 

On panel firmware version 3.2+, partitions can be enabled in Q69 (Smart Areas) of the 2GIG GC3 system configurations or using the Remote Toolkit on the Partner Portal or MobileTech app. 

Programming zones, keyfobs, and keypads are not restricted and all devices can be assigned to any of the four Smart Areas. If Q69 is disabled, any devices (i.e., zone, keyfob, keypad) assigned to Smart Area 2-4 are inactive and do not report alarms or other events until Q69 is enabled. 

Note: Q69 is disabled by default. 

For information about how multiple partitions display to customers, see Remotely manage, arm, and disarm multiple partitions. 

To enable Smart Areas using the panel:

1. Tap System Settings.
2. Enter the installer code.
3. Tap Installer Toolbox.
4. Tap System Configuration.
5. Tap Panel Programming.
6. Tap Go to Question
7. Tap 69 to navigate to Q69: Smart Areas.
8. Select Enabled.
9. Exit programming.

To enable Smart Areas using the Partner Portal: 

1. Log into the Partner Portal. 
2. Find the customer account. 
3. Click Remote Toolkit. 
4. In the Command Catalog, click to expand General. 
5. Click Q69: Smart Areas. 
6. Using the New Value dropdown menu, select Enable. 
7. Click Change. 

To enable Smart Areas using the MobileTech app: 

1. Log into the MobileTech app. 
2. Find the customer account. 
3. Tap Remote Toolkit. 
4. Tap Command Catalog.
5. Tap to expand General. 
6. Tap Q69: Smart Areas. 
7. Using the New Value dropdown menu, select Enable. 
8. Tap Change. 

Program devices to a Smart Area

Devices on the GC3 are programmed to a Smart Area (i.e., S1, S2, S3, S4) to assign it to a partition. Partitions can be programmed using the panel, Partner Portal, or MobileTech app. 

For information about programming devices on the GC3, see Program a sensor or peripheral device to a 2GIG GC3. 

To program devices to a Smart Area using the panel: 

1. Tap System Settings. 
2. Enter the installer code. 
3. Tap Installer Toolbox. 
4. Tap System Configuration. 
5. Tap the type of device to configure (i.e., Wireless Zones, Wired Zones, Keyfobs, or Keypads). 
6. Tap Edit zone to configure the sensor.
7. In Smart Areas Assignment, select the Smart Area (i.e., S1, S2, S3, or S4) to assign the device to a partition. 

System Settings for partitions

In System Settings, the following are options to edit partition settings.

Partition names

In the Smart Areas Settings, customers can update partition settings using the 2GIG GC3 panel as shown in the following image.

The partition names can also be updated using the Partner Portal or Customer Website. For more information about editing the partition names from the Customer Website, see Change the name of a system partition. 

To update partition names using the Partner Portal: 

1. Log into the Partner Portal. 
2. Find the customer account. 
3. Click Equipment. 
4. Click Sensors. 
5. Click Change Partition Names. 
6. In the Partition Name column, enter the desired name for each partition. 
7. Click Send Command. 

User partition assignment 

In User Assignment, customers can edit a user's access to partitions as shown in the following image.

For more information about remotely assigning user codes to a partition, see Restrict user code access to a particular security panel partition. 

Arm a multi-partition system

The following images are examples of the 2GIG GC3 screen when arming a partitioned system: