Pre-installation checklist
- Stream Video Recorder (SVR) ADC-SVR122 (included)
- AC power adapter (included)
- Ethernet connection to broadband (Cable, DSL or Fiber Optic) Internet
- Login and Password for the Alarm.com account to associate the SVR to
For a detailed list of this video device's features, see Stream Video Recorder (ADC-SVR122) - Data Sheet.
Add the device to an Alarm.com account
- Using an Ethernet cable, connect the device to the network's router.
- Connect the device’s AC power adapter and plug it into a non-switched outlet.
- Allow a few minutes for the SVR and router to connect. When the status LED in the front of the SVR is solid green, the connection is complete.
- Add the device to the account by selecting the account in the MobileTech app, by using the Customer app Video Installation Wizard, or by using a web browser and entering the following web address: www.alarm.com/addcamera (you will need the customer’s user name and password if using the Customer Website). For more information about adding a camera to an account, see Enroll the video device to the customer account.
- Follow the on-screen instructions to add and set up the SVR.
For more information about associating cameras to the SVR, see Associate a camera to an SVR.
LED reference guide
LED location | LED status | Description |
---|---|---|
Solid Green |
Internet connection Local network and Internet connection |
|
Flashing Green |
Local network connection Local connection only, no Internet |
|
Flashing Red (1 sec) |
SVR firmware versions 1.0.1.2 + SVR is booting/No connection SVR firmware versions below 1.0.1.2 No connection Check the user's Internet service — for more information, see Troubleshooting |
|
Solid Red |
Cameras not recording or hard drive error Check LEDs on back of SVR |
|
Flashing Green & Red |
Factory Reset Caution: This restores factory-default settings to the device. If already installed, the device To perform a factory reset, push the Reset button and release when flashing Green and Red |
|
Solid Green |
SVR hard drive is operating normally | |
Flashing Green |
Hard drive is full Normal operation, oldest footage is being deleted |
|
Solid Red |
Hard drive error Use the Customer Website to perform diagnostics |
|
Flashing Red every 1 second |
Hard drive configuration error Use the Customer Website to perform diagnostics |
|
Flashing Red every 0.2 seconds |
Hard drive is disconnected Use the Customer Website to perform diagnostics |
|
Solid Green |
Camera is connected and recording | |
Flashing Green |
Recording is paused Camera is connected and recording is paused |
|
Flashing Red |
Camera not recording Camera is disconnected or improperly configured |
Viewing live and recorded video locally
- Follow the setup instructions in this guide to set up the SVR.
- Using an HDMI cable, connect the SVR122 to a television or computer monitor.
- Connect a computer mouse (wireless or wired) using the USB port on the SVR122.
- To view the SVR122 main menu, move the mouse around the screen. The following three icons appear:
- Click on any camera feed to access additional control options, such as a zoom feature.
Icon | Main menu option |
---|---|
Layouts and Rotation Select different live view camera layout options and rotate camera feeds. |
|
Search Watch recorded video and control play back speeds. |
|
Settings View a camera’s connection status, manage camera layout locations, |
Troubleshooting
- If there are issues connecting the device to the account, power cycle the device (unplug the power jack from the device and then plug it back in to restore power). Verify the Ethernet cable is properly connected, and verify the network has Internet access.
- If issues persist, reset the device to factory defaults by using the Reset button located on the back of the device.
- To factory reset the SVR, press and hold the Reset button until the SVR Status LED is flashing green and red (about 15 seconds), then release the button. The device reboots with factory defaults. If the device was previously installed to an Alarm.com account, it needs to be removed before it can be installed again.