Sep 29, 2025
Technical Advisory: Qolsys IQ Panel 2 – LiftMaster Integration (Firmware 2.5.3)
The guides attached to this page have been written by a third party and are not maintained by True Protection. Any questions regarding the installation, maintenance, and/or usage instructions in these guides should be directed to the device manufacturer.
Download the Advisory
Important: If you are experiencing this behavior, upgrade the panel to firmware 2.5.4 to resolve the issue. If you need help performing or verifying the update, please reach out to our support team below.
What You Need to Know
- Applies to Qolsys IQ Panel 2 systems on firmware 2.5.3 using LiftMaster/MyQ integration.
- Updating to firmware 2.5.4 is recommended to restore normal operation.
- This advisory document is provided by a third party and is not maintained by True Protection.
Get Help from True Protection
If you’d like a technician to assist with the firmware update or to verify your LiftMaster/MyQ integration after the update, use the links below: