SkyBell Doorbell Camera Constantly Ringing – Troubleshooting Guide

If your SkyBell Doorbell Camera is constantly ringing, follow these steps to identify and fix the issue.

1. Verify a Digital Doorbell Adapter (DDA) is Installed

A SkyBell connected to a digital chime requires a Digital Doorbell Adapter (DDA). Without it, the chime may ring continuously. If you don’t have a DDA, contact True Protection Support for help.

2. Verify Transformer Power

Constant ringing may also be caused by the wrong transformer power. The transformer should provide 12–36 VAC and a VA rating of 10. The maximum VA is 15 per SkyBell device — higher than this can damage your camera.

For professional installation or transformer replacement, request a Free Quote today.

3. Check for a Diode

Some chimes include a diode. If a diode is installed, remove it before using the DDA. Leaving a diode in place can cause the DDA to fail, leading to constant ringing or other issues.

4. Verify Chime Compatibility

Wireless chimes, tube chimes, and intercom systems are not compatible with the SkyBell Doorbell Camera. For a full list of supported equipment and installation help, visit our Home Security Solutions page.

Need Expert Help?

If you’ve checked everything and the issue persists, contact our team of professionals. We provide local security services across multiple cities in Texas and beyond.