SkyBell Doorbell Camera: Adjusting Motion Sensitivity

SkyBell Doorbell Cameras use both passive infrared (PIR) and camera-based sensor triggers to detect activity and record clips. Once triggered, the motion sensor takes up to 20 seconds to reset before detecting again.

The motion detection range is approximately 8 feet at the highest sensitivity level, with shorter ranges at lower settings. Adjusting sensitivity helps balance accurate detection with reducing unwanted triggers.

Understanding Sensitivity Settings

High sensitivity → more frequent motion-triggered recordings.
Low sensitivity → fewer detection events and recordings.

How Temperature Affects Detection

Because SkyBell cameras use infrared motion sensors, air temperature impacts motion detection:

Warm months: fewer triggered clips (lower temperature difference between objects and air).
Cold months: more frequent triggers (greater contrast between objects and air).

Tip: Adjust sensitivity seasonally, or angle the camera away from busy areas to avoid unnecessary recordings.

Change Sensitivity on the Customer Website

Log into the Customer Website.
Click Video.
Click Settings.
Select the desired SkyBell camera from the Video Device dropdown.
Click Video Device Info.
Use the Sensitivity to Motion slider to adjust the level.
Click Save.

Change Sensitivity on the Customer App

Log into the Customer app.
Tap the menu icon.
Tap Doorbell Camera.
Select the desired SkyBell camera.
Use the Motion Sensitivity slider to set the desired level.
Tap Save (or confirm your selection).

Next Steps

Fine-tuning your SkyBell’s motion settings ensures better performance year-round. For additional tips, check our Residential Security Systems page, browse Support Center articles, or Contact True Protection.

FAQs

What’s the maximum detection range?

Up to 8 feet at the highest sensitivity level.

Why does my camera record less in summer?

High ambient temperatures reduce the contrast that PIR sensors detect, lowering sensitivity.

Can I reduce false triggers?

Yes. Lower sensitivity or angle the camera away from high-traffic areas like sidewalks or streets.