SkyBell Doorbell Cameras use passive infrared (PIR) and camera-based sensor triggers to determine when a clip is recorded. After a recording is triggered, it takes up to 20 seconds for the motion sensor to reset itself.

The SkyBell Doorbell Camera's sensitivity to motion may be changed using the Customer Website or app. The SkyBell Doorbell Camera's motion detection range is approximately 8 feet at the highest sensitivity and incrementally lower on lower settings.

Note: High sensitivity generally leads to more motion-triggered recordings, while low sensitivity generally results in fewer detection events and recordings.

How air temperature affects motion detection

Due to the nature of infrared motion sensors, it is common to see a change in sensitivity in triggered clips during different parts of the year. This variability is due to the difference in temperature between the person/vehicle being detected and the ambient air.

• During warm months, clips tend to trigger less often.
• During cold months, clips tend to trigger more often.

To counteract these changes, increase or decrease the SkyBell Doorbell Camera's motion sensitivity as needed. Another option for a device that records too many clips is to angle it away from high-traffic areas.

To change the sensitivity setting using the Customer Website:

1. Log into the Customer Website.
2. Click Video.
3. Click Settings.
4. Using the Video Device dropdown menu, select the desired camera.
5. Click Video Device Info.
6. Use the Sensitivity to Motion slider to adjust to the desired sensitivity.
7. Click Save.

To change the sensitivity setting using the Customer app:

1. Log into the Customer app.
2. Tap .
3. Tap Doorbell Camera.
4. Tap .
5. Tap to select the desired SkyBell Doorbell Camera.
6. Use the Motion Sensitivity slider to adjust to the desired sensitivity.
7. Tap .